0300 and 0303 numbers are specifically for use by Public Sector Organisations (including organisations with a .gov.uk or .nhs.uk website). These are ethical phone numbers as there is no revenue sharing unlike 0844/0845 numbers.
They meet the needs of the public
As they cost the same to call as 01/02 numbers - even from a mobile phone. Research by one police force found that 75% of all their incoming calls are from mobiles.
Memorable Numbers
We have a vast range of easy to remember 03 numbers that can compliment your service (e.g. a Police force could use 0300 999 3 999).
Public Trust
The public trust 0300 numbers as they are exclusively for public sector and non-for-profit organisations.
Take Your Number with You
03 numbers can easily move with your organisation if you move office or relocate.
Handle Out-of-Hours Calls
Your Organisation can control where you receive your calls by rerouting your 03 number to any UK landline (e.g. a Call Centre or Live Answering Service) easily via the web/phone.
See Where Your Calls Come From
It is possible to see the geographic location of your callers and the busy periods of the organisation using your free online call statistics packages. You can improve call handling and adjust your staffing levels based on call traffic.
Many public bodies are now using 0300 numbers, including the Department of Health, Companies House and the BBC and it seems that it won't be long before 03 is the phone number of choice for all in the public sector
